This Agreement sets forth the terms and conditions that apply to the access and usage of the website “www.finlok.com”,  “finlok.in”, its microsites, its landing pages, its API Services and its Mobile Application “Finlok” (collectively be referred to as “Platform”), which is owned and operated by Janmitr Solutions Private Limited, (“Finlok”), which company is incorporated under the laws of India and registered under the Companies Act, 1956.

This agreement is an electronic record in terms of Information Technology Act, 2000 and generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries guidelines) 2011, that provides for the due diligence to be exercised for the access or usage of this platform.


By browsing, accessing or otherwise using this platform or registering your information on the platform, the users (“User”, “you”, or “your”) agree to be bound by the terms and conditions of these Terms of Use, the Legal Disclaimer and the Privacy Policy. You will be subject to the rules, guidelines, policies, terms, and conditions applicable to any Service that is provided by this platform, and they shall be deemed to be incorporated into this Terms Of Use and shall be considered as part and parcel of this Terms Of Use.



Finlok provide an online facility through which registered Chit Fund operators (“Seller”) in accordance with  the Chit Funds Act,1982 can offer their products and services to subscribe, order, purchase through which relevant user of the platform can discover, search, compare, apply and subscribe chit funds(“Services”). By Subscribing or applying to the Chit Fund, you enter into a direct (legally binding) contractual relationship with the Chit Fund Operator/Seller. From the point at which you make your application as a applicant/subscriber to chit fund, we act solely as an intermediary between you and the Chit Fund operator/Seller, transmitting the relevant details to the relevant Chit Operator/Seller. Finlok does not offer or operate any chit fund or any chit product or service.

Finlok may provide third party services including but not limited to credit check services, UIDAI`s Adhaar based authentication service, and any other services to retrieve and use your information through third party sites in conjunction with your selection of the Services. The above said Services are provided on a commercially reasonable effort basis and you agree that your participation for availing the above mentioned services is purely at your will and consent.

Your continued usage of the Services from time to time would also constitute acceptance of the Terms including any updation or modification thereof.

You agree and authorize Finlok to share your information with its channel partners and other third parties, in so far as required for joint marketing purposes/offering various services/report generations and/or to similar services to provide you with various value added services, in association with the Services selected by you or otherwise. You agree to receive communications through emails, telephone and/or sms, from the Finlok or its third party vendors/business partners regarding the Services/ancillary services updates, information/promotional emails and/or product announcements. In this context, you agree and consent to receive all communications at the mobile number provided, even if this mobile number is registered under DND/NCPR list under TRAI regulations. And for that purpose, you further authorize Finlok to share/disclose the information to any third party service provider or any affiliates, group companies, their authorized agents or third party service providers.


Every User of the platform shall comply with all the applicable laws, including but not limited to the Chit Funds Acts, 1982, Foreign Exchange Management Act, 1999, notifications issued there under the Exchange Control Manual issued by the Reserve Bank of India, Information Technology Act, 2000, Prevention of Money Laundering Act, 2002, Foreign Contribution Regulation Act, 1976, Income Tax Act, 1961 and shall include any amendments, notifications and Rules thereof under the aforesaid enactments applicable for using the platform or buying/ selling any products or services through the platform.


You agree and understand that you are solely responsible for maintaining the confidentiality of your password which, together with your Login ID, which allows you to access the Services. That Login ID and password, together with any mobile number or other contact information you provide, form your “Registration Information”. You agree that you are responsible for maintaining the confidentiality of your Login ID and password, and for restricting access to your computer/mobile. You agree to accept responsibility for all activities that occur under your account or password. You agree to notify Finlok immediately of any unauthorized use of your account or any other breach of security. You further agree that Finlok shall not be liable for any unauthorized use or access.


You shall provide true, accurate, current and complete information about yourself and undertake to inform/update of any change in your Registration Information promptly and keep it up-to-date and accurate at all times as it has a direct bearing on the provision of Services by or through Finlok. You agree not to misrepresent your identity nor will you make an attempt to make an unlawful access to the Platform or use of the Services. Additional terms and conditions will apply to your Subscription of services. Please read these additional terms and conditions carefully.


Finlok through the Platform makes available a variety of Services from registered chit fund operators for subscription to Users. Sellers who have agreed to offer their Services on the Platform list their Services on the Platform. Subscription of such Services will be subject to these Terms.

All Services and price information, offers related to the Services are provided by the seller to Finlok for inclusion on the Platform and the sellers are solely responsible for the accuracy of the information, validity of the prices, charges, deals, offers and other information relating to the Services offered on the Platform. Separate contracts govern the relationship between Finlok and sellers for display and sale of their Services on the Platform. These Terms do not govern and are not applicable to the relationship and arrangement between Finlok and such sellers as set forth in such separate contracts.

Finlok does not endorse or warrant the quality, quantity, stability, use, price or other specifications of the Services offered for Subscription, sale by the sellers and subscribed by Users on the Platform or for any defects, deficiencies, shortcomings, errors or omissions in relation to the Services.

By availing the Services using the Platform and authorizing the Platform to process the payment, You agree, accept and understand that the Platform as part of its services, is only a facilitator providing an automated online electronic payment facility for the availing of the Services.


All payments for Services or its instalments made by You on the Platform shall only be in Indian Rupees. After payment for the Services or its instalments has been successfully processed, You will be sent a notification by email or SMS at the email address or mobile number provided to Finlok confirming receipt of payment. There may be limits to the amount of payments pursuant to restrictions of applicable laws. Finlok reserves the right to block or limit Your purchases based on transaction history.

Credit and Debit Card

Finlok accepts all Visa and Mastercard. You will be redirected to Your issuing bank’s site, where You will have to follow the instruction to complete the payment.

Net Banking/UPI

You can make payment for an order by using Your Net Banking account. The Platform accepts payments for Your orders to sellers through relevant banks. You will be redirected to Your bank’s site where You will be able to make payment after entering in Your login id and password that is known only to You.

Issues with Payments – Pending Payments:

Payments can sometimes fail or remain in the pending stage. Some of the reasons could be:

  1. Incorrect debit or credit card details are entered.

  2. Card may be blocked or card details are no longer valid or need to be updated.

  3. The page is accidentally closed or refreshed or backspace is pressed while the transaction is being processed by Your bank.

  4. The connection between Platform and Your bank or issuer failed due to some technical reasons and the transaction could not be completed.

  5. Card or bank or issuer is not recognized by Platform.

  6. Incorrect login or password details are entered.

  7. Payment amount exceeds the limit mutually agreed to between You and Your bank or issuer.

If You face any of the above payment issues, contact Your bank or issuer for technical assistance. Finlok is not liable for any loss or inconvenience caused to You when making payment or for any wrongful debits to Your cards or net banking accounts/UPI.

Issuing Bank Terms and Conditions

Users understand and acknowledge that all payments made by the Users using valid credit card/ Debit card/ and other payment instruments or mechanism including net banking and UPI facility will be processed using a payment gateway or appropriate payment system infrastructure and the same is governed by a separate set of terms and conditions agreed between the User and the respective Issuing Bank and payment instrument issuing company.


Cancellation of transaction can be done by Finlok as under:

Finlok has the discretion to cancel transactions. Some of the reasons for cancellation are as under (not being exhaustive list of reasons):

  1. Your failure to comply with any of these terms.

  2. Technical errors or issues.

  3. Any fraudulent activity identified by Finlok.

  4. Invalid email address or wrong KYC details are given.

  5. Malpractices used to place the order.

  6. Bulk order is placed for the likely commercial usage.

  7. Multiple orders are placed for the same Services from the same email address.

  8. Pricing or specifications on any Services as is shown on the Platform due to typographical error or incorrect information inadvertently provided by the seller or some technical glitch, resulting into incorrect pricing or specifications.

Notwithstanding anything contained hereunder, Finlok reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever without any further liability. On such cancellation, You will be sent a notification email or SMS at the email address or mobile number provided to Finlok.



You agree and acknowledge that for undertaking any financial transaction through the Platform, Finlok may undertake User due diligence measurers and seek mandatory information required for KYC purpose which as a customer you are obliged to give, while facilitating your request of Chit Fund subscription requirements with the Seller, in accordance with applicable laws and rules. Finlok may obtain sufficient information to establish, to its satisfaction or Sellers, the identity of each new customer, and the purpose of the intended nature of relationship between you and the Seller. You agree and acknowledge that Finlok can undertake enhanced due diligence measures (including any documentation), to satisfy itself relating to customer due diligence requirements in line with the requirements and obligations under the applicable PMLA Act and rules.


The Platform is only facilitating users to reach a larger base to avail listed Services. Finlok is only enables communication and the contract for Chit Funds of the Services which shall be a strictly bipartite contract between the User and the seller. At no time shall Finlok hold any right, title or interest over the Services or have any obligations or liabilities in respect of such bipartite contract entered into between the User and seller.

If hyperlinks and other redirection tools taking the User to other Platforms operated by third parties appear on the Platform, you acknowledge that these websites (Third Party Sites) are not controlled by Finlok and do not form part the Finlok Platform and agree that you will not hold Finlok liable or in any way accountable for anything that occurs on Third Party Sites.

The User is advised to check this page periodically for updates, as the User’s continued use of the Platform signifies his / her acceptance of any changed terms. Finlok reserves the right to revise this Agreement at any time and without notice. Any such revision will be effective immediately upon its posting on the Platform. If you do not agree to the terms and conditions of the Agreement specified herein please refrain from using this Platform. This Agreement is made between Finlok and User.

General Information

  1. The information, opinions and other similar statements and content published on the Platform are provided for information purposes only and are not intended as, nor do they constitute legal, financial, taxation, technical or expert advice or to be in any way relied upon by the User without undertaking independent verification. Information provided on the Platform has been derived from sources believed to be accurate at the time of compilation and no warranty or representation is made as to the accuracy or authenticity of the content of the Platform.

  2. Finlok and its directors, agents, principal officers or employees shall not be liable for to the user (whether directly or indirectly) for any information provided on the Platform or anyone else through the Platform or any errors in, or omissions from information on the Platform.

  3. Finlok does not make any representation or warranty that any User is reputable, or will act in good faith, or according to their terms of engagement; any information on the Platform will be complete, reliable or accurate; or your access to the Platform will be secure, available or uninterrupted.

  4. Finlok will not be liable for loss arising out of (whether directly or indirectly) and action or decision by User in reliance on the information on or provided through the Platform or provided by any business the User engage on the Platform, nor any interruption, delay or impairment in the functioning, operation or availability of the Platform, exposure to or transmission of any computer virus, internet access difficulties in connection with the Platform, or malfunction in equipment or software.

Use of the Services by User / Users Conduct

  1. In order to access certain Services, User may be required to provide certain information about himself / herself (such as identification or contact details), including information relating to social networking Platforms, as part of the registration process for the Service, or as part of User’s continued use of the Services. The User agrees that any registration information provided by the User to the Finlok will always be accurate, correct, and up to date.

  2. The User hereby provides its consent to Finlok, that all sensitive personal information that the User submits may be processed and verified by Finlok in the manner and for the purposes of this Agreement. Finlok may transfer and store on its servers the information provided by the User at the time of registration or otherwise, and such information may be accessed by the staff, subsidiaries and third parties (that process information such as, process credit card payments and provide support services), who act for Finlok or otherwise for the purpose of this Agreement. The User by submitting its personal data, agrees to this transfer, storing or processing. Finlok will take all steps reasonably necessary to ensure that the User data is treated securely.

  3. The User further permits Finlok to allow selected third parties, including marketing and advertising companies, Finlok affiliates, and associates, to contact the User occasionally about services that may be of User’s interest. They may contact the User by telephone, SMS as well as by e-mail. If the User does not want to be contacted by these companies in the future, the User may simply send an email at support@finlok.com to Finlok to unsubscribe.

  4. The User agrees to use the data owned or otherwise provided on the Platform by Finlok only for personal purposes and not for any commercial use unless agreed to with Finlok in writing. The right to use the data is a license only, not a transfer of title, and is subject to the following restrictions:

  • The data may not be used for any commercial purpose or public display, performance, sale or rental;

  • No copyright or other proprietary notices may be removed;

  • The data may not be transferred to another person;

  • Software may not be interfered with in any manner;

  • Every person downloading, reproducing or otherwise using the data must prevent any unauthorised copying of the data;

  • The User will only use the data for lawful purposes and in accordance with these conditions.

  • In addition, the User agrees that he / her will not use robot, spider, other automatic device, or manual process to monitor or copy Finlok’s web pages or the content contained herein, without the prior written consent of Finlok (such content is deemed given for standard search engine technology employed by internet search Platforms to direct internet users to the Site).

  1. The User agrees that he /she shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of this Site and all charges related thereto. Finlok shall not be liable for any damages to the User’s equipment resulting from the use of the Platform.

  2. The User permits Finlok to collect its information, including but not limited to trends, statistics, usage of the Platform, and all such other data, or such other data prohibited by law to be collected, unless expressly excluded herein. The said data may be transferred by Finlok to third parties and the User grants permission for the same.

  3. The User is solely responsible for utilising the funds generated by the User through the use of the Platform. Finlok is not responsible in any way whatsoever towards the end utilisation of funds.

  4. The group page on the Platform will be available to the general public from the time it is published on the Platform. Finlok can reject any group for inappropriate or insufficient content or for violating any of the terms herein, at its sole discretion.

  5. Finlok will not be responsible in any way whatsoever on the amount of contributions received. It will be the User’s or Group’s sole responsibility to address any query on objection, from others, regarding utilisation of funds.

  6. The User understands that the funds are not owned by Finlok or its affiliates. At the time of transfer of funds, you will need to transfer the Platform Fees, Payment Gateway Fees, applicable taxes, or any other fees mutually agreed upon between the User and Finlok, Please refer to the fees Schedule mentioned in the Pricing Page on the Platform

  7. It is the User’s sole responsibility to ensure that the User have to pay the necessary taxes/ statutory dues like capital gains, income tax etc. Finlok will not be liable for payment or failure to pay any taxes or government dues by individuals, in any form whatsoever, in this regard.

  8. The User hereby indemnify and agree to keep indemnified and hold safe and harmless Finlok, its Directors, employees and agents against all such liabilities or claims and also against any loss or damage that may arise on the Party, its Directors, employees and agents on account of acts of omission, utilization of funds by us on anything other than the stated Purpose (including unlawful purposes), lack of necessary regulatory approvals for receipt of funds in any form or for carrying out the activities required for execution of the Purpose. The indemnities if any shall survive beyond the period of the Agreement. Please read details of the indemnities in a section below in this page.

  9. In no event will Finlok be liable for any indirect, incidental or consequential damages (including loss of profit or business), howsoever arising, whether under contract, tort or otherwise, even if informed of the possibility of the same.

Social networking services

The User  may enable or log into the Services via various online third party services, such as social media and social networking services like Facebook or Twitter (“Social Networking Services”) which may unlock certain additional features or functionalities of the Platform. To take advantage of these  feature and capabilities, we may ask you to authenticate, register for or log into Social Networking Services on the Platforms of their respective providers.

As part of such integration, the Social Networking Services will provide Finlok with access to certain information that you have provided to such Social Networking Services, and Finlok will use, store and disclose such information in accordance with the Privacy Policy.

However, the manner in which Social Networking Services use, store and disclose your information is governed solely by the policies of such third parties, and Finlok shall have no liability or responsibility for the privacy practices or other actions of any third party site or service that may be enabled within the Services.

In addition, Finlok is not responsible for the accuracy, availability or reliability of any information, content, goods, data, opinions, advice or statements made available in connection with Social Networking Services. As such, Finlok is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Social Networking Services. Finlok enables these features merely as a convenience and the integration or inclusion of such features does not imply an endorsement or recommendation.

Restriction on User


  1. The User agrees to access the Platform and / or use the Services only for purposes that are permitted by (i) the terms prescribed by Finlok from time to time and (ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (iii) the user agrees not to host, display, upload, modify, publish, transmit, update or share any information that-


  • Belongs to another person and to which the user does not have any right to;

  • Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

  • Harm minors in any ways

  • Infringes any patent, trademark, copyright or other proprietary rights

  • Violates any law for the time being in force;

  • Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

  • Impersonate another person and/or creation of a fake identity

  • Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

  • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

  1. User Agrees not to:

    • use the Platform to offend others (which shall be judged in the absolute opinion of Finlok);

    • publish, or in any way distribute or disseminate any information which is unlawful, obscene, defamatory, offensive or inappropriate (which shall be judged in the absolute opinion of Finlok);

    • engage in, encourage participation or promote any contests, pyramid schemes, surveys, chain letters, spamming or unsolicited emailing through the Platform;

    • use automated scripting tools or software. Create user accounts by automated means or under false or fraudulent pretenses.

    • make available, using the Platform, any material not entitled to make available including any law or which contains viruses, or other computer codes, files or programs designed to interfere with the functioning of other software or hardware; or breach any laws or regulations applicable to your use of the Platform;

    • Collect screen names and email address of members for purposes of advertisement, solicitation or spam are prohibited.

    • Attempt to probe, scan, or test the vulnerability of Platform or breach any security or authentication measures.

    • Access or search the site content or services with any engine, software, or tool.

    • Provide incorrect personal information or any other information based on the information/ service requests posted by end users using the Platform to gain advantage (financially, winning a lead or otherwise).


Email and Postings

The Platform may provide Users with the ability to send email messages to other Users and to post messages on the Platform. Finlok is under no obligation to review any messages; information or content (“Postings”) posted on the Platform by Users and assumes no responsibility or liability relating to any such Postings.

The User(s) understand and agree not to use any functionality provided by the Platform to post content or initiate communications that contain:

  1. Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national or international law.

  2. Advertisements or solicitations of any kind.

  3. Impersonate others or provide any kind of false information.

  4. Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references.

  5. Messages by non-spokesperson employees of Finlok purporting to speak on behalf of Finlok or containing confidential information or expressing opinions concerning Finlok.

  6. Messages that offer unauthorised downloads of any copyrighted or private information.

  7. Chain letters of any kind and/or Sending messages to distribution lists, newsgroup aliases, or group aliases

  8. Identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message.

  9. Using Platform invitations to send messages to people who don’t know the User(s) or who are unlikely to recognise the User(s)  as a known contact;

  10. Using Platform to connect to people who don’t know the User(s) and then sending unsolicited promotional messages to those direct connections without their permission; and

Finlok has no obligation to monitor User’s or anyone else’s use of the Platform. However, Finlok reserves the right at all times to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

Intellectual Property Rights

  1. All intellectual property rights (including all copyright, patents, trademarks, service marks, trade names, designs (whether registered or unregistered) in the Platform and / or Service, information content on the Platform or accessed as part of the Service, any database operated by Finlok and all the Platform design, text and graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software (including applets and scripts) shall remain the property of Finlok. The User shall not, and / or shall not attempt to, obtain any title to any such intellectual property. All rights are reserved.

  2. None of the material listed in Clause 5(a) may be reproduced or redistributed or copied, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, sold, rented or sub-licensed, used to create derivative works, or in any way exploited without Finlok’s prior express written permission. The User may, however, retrieve and display the content of the Platform on a computer screen, store such content in electronic form on disk (but not on any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided that the User keeps intact all and any copyright and proprietary notices. The User may not otherwise reproduce, modify copy or distribute or use for commercial purposes any of the materials or content on the Platform without obtaining Finlok’s prior written permission.

  3. All rights (including goodwill and, where relevant, trade marks) in Finlok name are owned by Finlok. Other products and company names mentioned on the Platform are the trademarks or registered trademarks of their respective owners.

  4. Title, ownership rights and intellectual property rights in and to the content accessed using the Services of Finlok is the property of the applicable content owner and may be protected by applicable copyright or other law. The Agreement gives the User no right to such content.


The User agrees to defend, indemnify and hold harmless Finlok, its subsidiaries and their respective directors, officers, employees, licensors, business associates, suppliers and agents harmless from and against any actual or threatened claims, actions or demands, cause of actions, damages, losses, expenses, liabilities and settlements, including without limitation, reasonable legal and accounting fees and costs of suit, resulting from or alleged to result from, or arising out of or in connection with the (i) the use / access of the Platform by the User; (ii) the use of the Service or Platform through User’s password; or (iii) any breach of the term of this Agreement or any applicable law by User (iv) failure to pay and taxes or government dues

Disclaimer of Warranty

  1. The User hereby, expressly agrees that the use of the Platform is solely at his / her own risk. Neither Finlok, its subsidiaries nor any of their respective employees, agents and third-party content providers make any representations, warranties or conditions of any kind, express or implied, that (i) use of the Platform will be uninterrupted or error free; or (ii) with respect to the results that may be obtained from use of the Platform, or (iii) the accuracy, reliability or content of any information, service provided through the Platform.

  2. The Platform is made accessible on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this Agreement.

  3. Finlok does not give any warranty that the Services or the Site are free from viruses or anything else which may have a harmful effect on any technology owned or being used by the User.

  4. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action. The User specifically acknowledges that Finlok is not liable for the defamatory, offensive or illegal conduct of other users or third-parties and that the risk of injury from the foregoing rests entirely with the User.

Disclaimers and Limitation of Liability

  1. Subject to overall provision paraphrased above, the User expressly understands and agrees that Finlok, its subsidiaries and affiliates shall not be liable to the User for:

    • Any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by the User, however caused and under any theory of liability. This shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute Services or other intangible loss;

    • Finlok disclaims any liability for any loss or damage which may be incurred by the User, including but not limited to loss or damage as a result of any reliance placed by the User on the completeness, accuracy or existence of any information on the Platform, or any image posted or any content uploaded, or using the products or services provided by Finlok or any third party or relying upon the information, advertising, or as a result of any relationship or transaction between the User and any advertiser or sponsor whose advertising or information appears on the Services or Platform or any unclaimed  property or liability arising from any unredeemed coupons, and the said liability shall be borne exclusively by the Users.

    • It is clarified that Finlok is only an intermediary /facilitator and acts as a platform for the interaction between the Users and cannot, in any circumstance, be held liable for any loss whatsoever on any account, and incurred by the User, after availing any benefit or accessing from the Finlok Platform.

    • The deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through the User’s use of the services.

    • User’s failure to provide Finlok with accurate account information.

    • User’s failure to keep his / her password or account details secure and confidential.

  1. Subject to the aforementioned, Finlok’s aggregate liability arising out of or in connection with the contract, whether based on contract, tort, statutory warranty or otherwise, shall in no event exceed a sum of Indian Rupees 100. The limitations on Finlok’s liability under this section, shall apply whether or not Finlok has been advised of or should have been aware of the possibility of any such losses arising. Notwithstanding anything to the contrary the user agrees that the user’s sole and exclusive remedy for any dispute with Finlok is to discontinue user’s use of the site.

Phone Recordings

Finlok reserves the right to record phone calls between User and Finlok employees or Finlok agents for training purposes.

Identity Check

As a userof Finlok, you will need to confirm your personal identity, if you wish to register. Finlok reserves its right to verify the information provided by the User as per the requirements of this Agreement. If you cannot confirm your personal identity, you will not be able to createaccount..

List of documents required for identity verification will be notified by Finlok from time to time.

Updates to the Platform

Finlok may from time to time and at any time change or discontinue any feature of the Platform including content, hours or availability and equipment required for access.

Suspension and Termination of User Accounts

User’s access to the Platform and Finlok services may get suspended for any length of time for any breach of the Terms and Conditions, as well as, but not limited to, any of the following reasons:

  1. Providing false or inaccurate information during registration process,  

  2. Providing false or inaccurate information related to personal data, business information, services being offered, qualifications,

  3. Providing false information related to identity checks – personal, business and professional,

  4. Providing any other false or inaccurate information to Finlok employees or agents on enquiry;

  5. Receiving a serious complaint or feedback, intention to cause harm or bodily damage to customer, Finlok employee or agent, or use of abusive language.

  6. Receiving in aggregate more than 2 negative feedback ratings or complaints from other Platform users/ Group in relation to services contracted by the users who initiate the negative feedback or complaint;

  7. wrong utilisation of funds, or absence of requisite regulatory approvals to raise funds or  breach of any term and conditions of use and privacy policy.

Feedback Ratings & Comments

  1. Finlok allows users of the Platform to rate and comment on the performance of Finlok business users whose business services they have either contracted, or have experienced in the course of evaluating the business user’s suitability for a job.

  2. Finlok reserves the right to publish or not to publish those ratings and comments (feedback) on the Platform at its absolute discretion.

  3. Finlok reserves the right to delete or modify feedback submitted on the Platform at any time for any reason.

  4. Finlok will delete or modify if it is clear that, in the opinion of Finlok, the feedback is factually incorrect or does not relate to the provision of business services by the business to the user who submitted feedback.\

  5. Finlok reserves the right to aggregate each businesses feedback into a percentage score and publish that score on the Platform.

  6. In case the feedback is considered defamatory of the reputation and standing of individuals and businesses, Finlok accepts no responsibility for liability, damage, injury or loss that may arise from feedback submitted to or published on the Platform. The User release forever and indemnify Finlok from any liability it may incur arising out of (whether directly or indirectly) any feedback the User may post on the Finlok Platform.

  7. Further User agrees that, if the user or anyone else commences or threatens any action or proceeding against Finlok or makes any claim or demand against Finlok as a result of any feedback submitted by the user to the Platform, Finlok may, in its absolute discretion, without any notice to the User immediately cancel or suspend user’s membership of the Platform.

Breach of Terms and Conditions

Without limiting other remedies available to Finlok at law, in equity or under this Terms and Conditions, Finlok may, in our sole discretion, immediately issue a warning, suspend or terminate your membership and refuse to provide services to User if:

  1. User breach these Terms and Conditions or Personal Information and Privacy policy;

  2. Finlok is unable to verify or authenticate any information provided by the User; or

  3. Finlok believes that the actions of User may cause legal liability to Finlok.

Consequences of Termination of User’s Account with Finlok

Finlok may at its discretion terminate User’s use or, or access to, the Platform at any time. Upon termination:

  1. User shall no longer be authorised to access the Platform or use any other Finlok services with the email address registered with the site;

  2. User will continue to be subject to and bound by all restrictions imposed on by the Terms and Conditions; and

  3. all licences granted by User and all disclaimers by Finlok and limitations of Finlok’s liability set out in the Terms and Conditions or elsewhere on the Platform will survive.


  1. The User acknowledge that the Finlok is not engaged in either grant of loan or borrowing any money from any user of the Platform.

  2. The User acknowledge that neither Finlok nor any of its subsidiary or affiliate has any interest in either grant of loan or in borrowing money from a User on the Platform.

  3. The User acknowledge that the Finlok is not at all responsible for any claim or damage in case either the person who has agreed to grant loan has not granted loan or the person who has agreed to repay the loan do not repay the loan.

  4. The User acknowledge that the Finlok in no manner warrants or guarantees the performance of a service provider that is providing services through the Platform.

  5. The User acknowledge that the Finlok in no manner warrants and guarantees that the grantor of loan or the recipient of loan has provided all the information on this Platform which is true and correct including his address, phone numbers etc.

  6. The User acknowledge that it is his responsibility to verify the information about the person on the Platform and Finlok is in no manner liable if the information provided on Platform is untrue or incorrect.

  7. The User acknowledge that Finlok is in no manner responsible for any claim of money or damages in the event one person fails to either grant loan or a person fails to repay the loan or misrepresents about his financial status or commits a fraud or a cheating or any other such illegal act.

  8. The User acknowledge that he has taken expert advice from a legal consultant or any other expert so required about your status to lend or borrow on the Platform.

  9. The User acknowledge that he is aware of all your rights, duties and applicability of various laws including not limited to Money Lending Act, Income Tax Act, or any other statute, or law, which may govern the lending and borrowing of monies within your State of residence or from where you ordinarily conduct your business.

Dispute Resolution and applicable law

The Terms and Conditions governing use or membership of and access to the Platform will be governed by the laws of India. Any dispute arising out of this agreement shall be resolved by arbitration. The arbitration proceedings will be conducted by three arbitrators. Each party will appoint one arbitrator and the third arbitrator will be appointed by the two arbitrators appointed by each party.  The place of arbitration will be Delhi and the arbitration proceedings will be conducted in English.

User disputes

User(s) agree that they are solely responsible for the interactions with any other User(s) in connection with the Services and Finlok will have no liability, connection or responsibility with respect thereto. Finlok reserves the right, but has no obligation, to become involved in any way with disputes between Users of the Services

Third Party Links & Advertising

Finlok may display advertisements, which may or may not contain hyperlinks or buttons which take you to Platforms operated by third parties. Finlok does not endorse or recommend its advertisers, their products or services, or the information, products or services of any Platform linked to the Platform.

If you contact a third party through the Platform, including via email, Finlok accepts no responsibility for any actions taken by that third party in connection with you as the user.

The Finlok Platform is © Copyright Finlok 2019


We do not provide any financial return in any form whatsoever, including but not limited to financial securities (debt or equity), interest, dividend, profit share, rewards in cash, to individuals who contribute on Finlok or use Finlok services in any manner or platform as may be available.

Finlok is not a financial institution, broker, agent, creditor, charitable institution, insurer for any user, nor runs a collective investment scheme or a chit fund or any other such financial scheme.. Finlok is only an intermediary providing a Platform only to facilitate the transaction between user and registered chit fund operators, but is not a party to any agreement between the users transacting on the Platform. Finlok has no control over the conduct of, or any information provided by a User or Group, and Finlok hereby disclaims all liability in this regard.

Any contribution or payment through Finlok Platform , by user, should not be construed as an investment with Finlok in any form whatsoever. However any benefit(s) or gain(s) derived from the contribution or any tax(s) applicable or any liability(s) attached therein shall be enjoyed or borne, as the case may be by the User/Group alone in exclusion to Finlok.

Finlok does not guarantee that a user would raise a certain minimum or minimum amount. Finlok  does not personally endorse any user/group or Campaign in any manner whatsoever. Finlok make no guarantee, explicit or implied, that any information provided through any services of Finlok, is accurate.

Age Limit 

Finlok requires that the visitor must be at least 18 years old to have our permission to use this site. If you are below 18 years of age, you are strictly prohibited from registering on our Website or doing any act which leads us to believe that you are 18 years of age or above. If you are the parent or guardian of a child under 18 years of age and believe that they have disclosed personal information to us, please contact us at support@finlok.com so that we may take immediate steps to delete the child’s information.

The terms and conditions of this policy may be changed from time to time, without your consent (express or implied) to reflect changes in our practices concerning the collection and use of your personal information. The revised policy will be effective immediately upon posting to our Platform unless otherwise mentioned. This version of the policy is effective from 23rd Sep, 2017. You shall be bound by the revised terms of use and Privacy Policy and it is your sole responsibility to check the same from time to time.

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